Contact

Need help or have a question about your account? Call 800-951-8000 and press option 5 for a Member Services Representative. A representative is available on regular business days between 8 a.m. and 5 p.m. Monday through Friday.

24 Account Access to your accounts with Tell Com; 336-748-4808 or toll-free 800-951-4808

eBill Support call 800-883-8821

Lost/Stolen Visa Debit Card?

M-F, 8am-5pm: (800) 951-8000, x268
All other times: (866) 333-4740
Lost/Stolen MCU Cash Card?
M-F, 8am-5pm: (800) 951-8000, x268

Winston-Salem
(Main Branch)
P.O. Box 5297
Winston-Salem, NC 27113
Wendy Havens, Director of Member Services
(336) 748-4800
(800) 951-8000
Clinton
100 Fayetteville Street
Clinton, NC 28328
Lydia Ray, Branch Manager
(910) 590-3222
(877) 590-3222
Durham
101 City Hall Plaza
Durham, NC 27701
Debra Acker, Branch Manager
(919) 560-4177
(866) 560-4177
Elkin
827 North Bridge Street
Elkin, NC 28621
Saborah Robinson, Branch Manager
(336) 526-0373
(888) 526-0373
Fayetteville
Fayetteville Observer Employees Only
Michelle Denegall, Branch Manager
(910) 609-0608
Hours: Wed. & Fri. 8-12:30, 1:45 to 5
Greensboro
4160 Piedmont Parkway, Suite 150
Greensboro, NC 27410
Courtney Michel, Branch Manager
(336) 852-1424
(800) 960-1426 (toll-free)
 Hickory
2142 12th Avenue, NE
Hickory, NC 28601
Kim Piercy, Branch Manager
(828) 327-3232
(800)-960-3232
 High Point
1701 Westchester Dr., Suite 501
High Point, NC 27262
Cathy Greenwood, Branch Manager
(336) 886-4415
(800) 738-4415
 Hope Mills
5466 Trade Street
Hope Mills, NC 28348
Richard Smith, Branch Manager
(910) 425-6806
(800) 738-6806
 Kernersville
1407 NC HWY 66S, Suite A
Kernersville, NC 27284
Debra Jones, Branch Manager
(336) 993-3059
(877)-993-3059
 Lenoir
1240 Morganton Blvd., SW
Lenoir, NC 28645
Jennifer Young, Branch Manager
(828) 757-3299
(800) 280-3299
Lincolnton
1822 N. Aspen Street
Lincolnton, NC 28092
Darlene Reep, Branch Manager
(704) 732-2980
(888) 326-2980
 Lumberton
4344 Fayetteville Road
Lumberton, NC 28358
Michelle Denegall, Branch Manager
(910) 738-2100
(877) 738-2100
 Morganton
106 East Fleming Drive
Morganton, NC 28655
Alex Newman, Branch Manager
(828) 438-0070
(800) 738-0070
Newton
2475 Northwest Blvd.
Newton, NC 28658
Misty Boston, Branch Manager
(828) 464-0333
(866) 654-6961
Thomasville
1033 Randolph Street
Thomasville, NC 27360
Stephanie Shore, Branch Manager
(336) 475-5922
(800) 310-5922
Valdese
835 Main Street W.
Valdese, NC 28690
Vickie Ray, Branch Manager
(828) 874-3900
(888) 874-3900
 Winston-Salem (North)
446 East Hanes Mill Rd.
Winston-Salem, NC 27105
Bobie Hammonds, Branch Manager
(336) 377-2336
(888)774-1289
(336) 377-2340 (fax)

Other Contacts:

Member Services
Wendy Havens, Director
(336) 748-4800
(800) 951-8000
Lending Department/PhoneLoan
Bridget Berry, Director
(336) 748-4800
(800) 951-LOAN
Member Relations
Eric Stiff, SVP
(336) 748-4800, x134
(800) 951-8000, x134
Member Relations/Communications
Carla Kimel
, Director
(336) 748-4800, x146
(800) 951-8000, x146
Members Financial Services
Richard Davis
(336) 748-4800, x111
(800) 951-8000, x111
MEMCU Insurance
Donna Stinson, Agency Manager
(336) 748-4800, x141
(800) 951-8000, x141
Lost/Stolen Visa Debit Card?
M-F, 8am-5pm: (800) 951-8000, x268
All other times: (866) 333-4740
Lost/Stolen MCU Cash Card?
M-F, 8am-5pm: (800) 951-8000, x268