Contact

Need help or have a question about your account? Call 800-951-8000 and press option 5 for a Member Services Representative. A representative is available on regular business days between 8 a.m. and 5 p.m. Monday through Friday.

24 Account Access to your accounts with Tell Com ; 336-748-4808 or toll free 800-951-4808

eBill Support call 800-883-8821

Lost/Stolen Visa Debit Card?

M-F, 8am-5pm: (800) 951-8000, x268
All other times: (866) 333-4740
Lost/Stolen MCU Cash Card?
M-F, 8am-5pm: (800) 951-8000, x268

Winston-Salem
(Main Branch)
P.O. Box 5297
Winston-Salem, NC 27113
Wendy Havens, Director of Member Services
(336) 748-4800
(800) 951-8000
Clinton
100 Fayetteville Street
Clinton, NC 28328
Lydia Ray , Branch Manager
(910) 590-3222
(877) 590-3222 (toll free)
 Durham
101 City Hall Plaza
Durham, NC 27701
Debra Acker , Branch Manager
(919) 560-4177
(866) 560-4177 (toll free)
 Elkin
827 North Bridge Street
Elkin, NC 28621
Saborah Robinson , Branch Manager
(336) 526-0373
(888) 526-0373 (toll free)
 Greensboro
4160 Piedmont Parkway, Suite 150
Greensboro, NC 27410
Debra Jones , Branch Manager
(336) 852-1424
(800) 960-1426 (toll free)
 Hickory
2142 12th Avenue, NE
Hickory, NC 28601
Kim Piercy , Branch Manager
(828) 327-3232
(800)-960-3232 (toll free)
 High Point
1677 Westchester Dr., Suite 144
High Point, NC 27262
Cathy Greenwood , Branch Manager
(336) 886-4415
(800) 738-4415 (toll free)
 Hope Mills
5466 Trade Street
Hope Mills, NC 28348
Richard Smith , Branch Manager
(910) 425-6806
(800) 738-6806 (toll free)
 Kernersville
1407 NC Highway 66S, Suite A
Kernersville, NC 27284
Elizabeth Lefler, Branch Manager
(336) 993-3059
(877)-993-3059
 Lenoir
1501-A Norwood Street, SW
Lenoir, NC 28645
Jennifer Young, Branch Manager
(828) 757-3299
(800) 280-3299 (toll free)
 Lincolnton
1822 N. Aspen Street
Lincolnton, NC 28092
Darlene Reep, Branch Manager
(704) 732-2980
(888) 326-2980 (toll free)
 Lumberton
4344 Fayetteville Road
Lumberton, NC 28358
Michelle Denegall, Branch Manager
(910) 738-2100
(877) 738-2100 (toll free)
 Morganton
106 East Fleming Drive
Morganton, NC 28655
Jerry Byrd, Branch Manager
(828) 438-0070
(800) 738-0070 (toll free)
 Newton
2475 Northwest Blvd.
Newton, NC 28658
Misty Boston, Branch Manager
(828) 464-0333
(866) 654-6961 (toll free)
  Thomasville
100 Lines Street
Thomasville, NC 27360
Stephanie Shore, Branch Manager
(336) 475-5922
(800) 310-5922 (toll free)
Valdese
835 Main Street W.
Valdese, NC 28690
Vickie Ray, Branch Manager
(828) 874-3900
(888) 874-3900 (toll free)
 Winston-Salem (North)
446 East Hanes Mill Rd.
Winston-Salem, NC 27105
Bobie Logan, Branch Manager
(336) 377-2336
(888)774-1289 (toll free)

(336) 377-2340 (fax)

Other Contacts:

Member Services
Wendy Havens, Director of Member Services
(336) 748-4800
(800) 951-8000 (toll free)
Lending Department/PhoneLoan
Hazel Pleasants , Director of Lending
(336) 748-4828
(800) 951-LOAN (toll free)
Marketing Department
Eric Stiff , VP Marketing
(336) 748-4800, x134
(800) 951-8000, x134 (toll free)

Carla Kimel, Director of PR
(336) 748-4800, x146
(800) 951-8000, x146 (toll free)
Members Financial Services
Richard Davis
(336) 748-4800, x111
(800) 951-8000, x111 (toll free)
MEMCU Insurance
Donna Stinson , Agency Manager
(336) 748-4800, x141
(800) 951-8000, x141 (toll free)
Lost/Stolen Visa Debit Card?
M-F, 8am-5pm: (800) 951-8000, x268
All other times: (866) 333-4740
Lost/Stolen MCU Cash Card?
M-F, 8am-5pm: (800) 951-8000, x268